E-Commerce Staff - Online Store Operations Specialist

Join CV Wow Fashion as an E-Commerce Staff and play a pivotal role in driving our online retail success! In this dynamic position, you will oversee the day-to-day operations of our e-commerce platforms, ensuring seamless customer experiences, efficient order processing, and maximizing sales potential. Based in Kabupaten Sragen, Jawa Tengah, you will be part of a growing team dedicated to delivering exceptional service to our customers.

As an E-Commerce Staff, you will manage our online store using platforms like Shopify or Tokopedia, ensuring our website is user-friendly, secure, and optimized for conversions. You will handle customer inquiries, resolve issues, and provide excellent service to enhance customer satisfaction. This role offers a unique opportunity to work in a fast-paced environment, leveraging your skills to grow our online presence and achieve business goals.

With a competitive salary of IDR 2000000 - 2700000 per bulan, this position is perfect for someone looking to make a significant impact in the e-commerce industry. Join us and be part of a team that values innovation, customer service, and continuous growth.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our online store using platforms like Shopify or Tokopedia.
• Process and fulfill customer orders efficiently and accurately.
• Handle customer inquiries and resolve issues promptly to ensure high customer satisfaction.
• Monitor website performance and make data-driven improvements to enhance user experience.
• Collaborate with the marketing team to promote our products and drive sales.
• Ensure compliance with company policies and industry regulations.
• Participate in training and development programs to stay updated with the latest e-commerce trends and technologies.
• Contribute to the overall success of the online retail operations by identifying opportunities for growth and improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in e-commerce or retail operations.
• Proficient in using e-commerce platforms such as Shopify, Tokopedia, or similar tools.
• Strong communication and interpersonal skills to handle customer inquiries and resolve issues.
• Excellent organizational and time management skills to manage multiple tasks effectively.
• Familiarity with data analysis tools like Google Analytics or similar platforms.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Knowledge of Indonesian market trends and consumer behavior is a plus.

🛠️ Keahlian

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